Returns & warranty
Sending a kit back
Returns, refunds and warranty claims go through the store where you bought your LAZORA kit, under that store's policy.
Returns
Through your order
Start a return from the order page at the store.
Warranty
Through your order
Faulty chargers, motors or mounts are handled by the same store.
Advice first
Not sure it is faulty? Ask us before you send it back.
Before you return
Chargers: test on a second outlet and check the plug fits the port.
Motors: check wiring polarity and the fuse.
Makeup: keep the original case; opened cosmetics may follow hygiene rules.
Mounts: keep all bolts and backing plates together.
Something missing from this drawer? [email protected]